Claiming Your Rental Bond Back In Queensland

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Claiming Your Rental Bond Back In Queensland

By : angelina
Getting the rental bond back is a real struggle for most tenants because they fail to meet the expectations of the landlord or property manager. The residential tenancy law in Queensland clearly states that the renters have to spruce up the rental property thoroughly before leaving it for the hassle-free retrieval of deposited security.

It is imperative to return the rented house or apartment in the pristine condition if you want to pass the rental inspection. Breaching the lease agreement, not paying outstanding rents and disagreement on the bond amount are some major reasons behind conflict between tenants and landlords. However, majority of the rental disputes in Sunshine Coast lodge due to poor property maintenance and half-baked cleaning.

That’s why tenants prefer hiring cleaning professionals for a meticulous end of lease cleaning in Sunshine Coast. Trained cleaners will spruce up every inch of the premises so that you can claim your bond back.

If you are at the end of your tenancy, then this is the high time to think about the bond cleaning chores and know the process of getting the rental bond back. Here is a complete guide on how you can do it without a hint of stress.

Tips to Getting the Bond Back

A rental bond is a sum of money you pay as a financial security to your landlord or property manager when you rent a house. In Queensland, the RTA holds bond amount during the lease and disburses the rental bond at the end of a tenancy agreement. It is important for a tenant to know the key roles and responsibilities throughout the lease and meet all the standards before moving out of a rental property.

Here is the list of things you can do to simplify the entire process:

1. Cross Check Property Condition Report

The entry condition report plays a vital role when you are moving out of a rental property. However, many renters fill out the report without inspecting the property thoroughly before moving in. It is vital to inspect every nook of the premises closely and jot down all the damaged surfaces, fixtures and cracks in the tiles.

It is done because a landlord may ask you to pay for the damages at the end of a tenancy. So, do not forget to attach photographic evidence to the condition report so that you have a proof that you haven’t caused any damage.

Also, cross-check the property condition report and do minor repairs, such as leaking taps, broken windows, and cracked tiles if caused by you during the lease period.

2. Clear All Your Payments

It is good to make all rental payments and pay electricity bills on time during your lease. Since the property manager has the right to withhold a part of bond money if you have outstanding bills, make sure you clear all the outstanding bills and rent before moving out of a leased property in Sunshine Coast.

3. Perform a Thorough End of Lease Cleaning

This is one of the most crucial situations because you are surrounded by myriad tasks related to home relocation. Apart from this, you have to return the property in a spotlessly clean condition.

In such a situation, it is good to hire a professional bond cleaner in Sunshine Coast. They will take care of your cleaning chores and spruce up important spots to help you get the bond back without any dispute.

Professionals bring all the necessary cleaning products and tools along with a REIQ-approved checklist to cover all rooms and hard-to-reach areas for sparkling outcomes. This way, you can focus on other important tasks and leave this cleaning task to professionals. A good company strives to offer the quality service with a 100 per cent bond back guarantee.

4. Deep Clean Your Carpets

A professional bond cleaning package doesn’t include a deep cleaning of carpets. This means you have to ensure that your floor coverings are deeply cleaned and sanitised.

You can hire professionals in Sunshine Coast who can offer steam cleaning and pressure cleaning solutions that can get rid of mould, mildew, fluff, danger, allergens and bacteria from carpets and rugs.

Tips to Claim Your Rental Bond Back in Queensland

After preparing your rental property, you can claim the bond back with RTA (Residential Tenancy Authority). You can complete the request send it to the RTA at the end of your tenancy. This is one of the simplest ways to get the rental bond back from the landlord.

Here is the process to claim the rental bond back:

  • When the lease ends, submit the bond refund form with the Residential Tenancies Authority to make a claim for the security deposit.
  • You can log onto the official site and submit the bond refund form. The website is the State of Queensland Residential Tenancies Authority.
  • If the property manager agrees upon the bond refund, and signed the agreement, then you will get the amount into your bank account within 3 days.
  • If the property manager is not agreeing on the bond amount, the RTA has the right to hold back the amount and will send a claim notice to the party who didn’t sign the refund form.
  • The parties that have received the notice have 14 days to resolve the issue. In such a situation, the RTA provides the solution for rental bond dispute if it receives within 14 days.
  • After the claim is made, the RTA will release the amount.

You can follow the procedure for the safe and sound retrieval of bond money at the end of your tenancy.


The guide mentioned above in the article will help tenants to get the bond back without any disagreement or dispute. To make the entire process easy, you can opt for the best end of lease cleaning in Brisbane to protect your deposit and claim it back with ease. They will spruce up every nook and cranny of the property using high-quality products and necessary tools.